Privacy Policy
Last updated: 20 August 2026
Tanča Gora respects your privacy. This Privacy Policy explains what personal information we collect through this website, why we collect it and how we use it.
Who we are
The website tancagora.com is operated by:
NPP, Polona Mayer s.p.
Cesta na Rožnik 35
1000 Ljubljana
Slovenia
For questions concerning privacy or your personal data, please contact:
Information we collect
We collect personal information only when you choose to provide it to us.
When you send us a contact message, booking enquiry or Learning Stay enquiry, this may include:
- your name,
- email address,
- requested dates,
- number of guests,
- information about your interests or requested stay,
- and any other information you choose to include in your message.
We do not currently use the website for advertising profiling or behavioural tracking.
Why we use your information
We use the information you provide to:
- respond to your questions or enquiries,
- communicate with you about a possible stay or Learning Stay,
- arrange and administer reservations,
- provide services you have requested,
- and meet applicable legal, accounting or administrative obligations.
The legal basis for processing depends on the purpose. In most cases, processing is necessary to respond to your request or to take steps at your request before entering into a contract. Where a booking is made, processing may also be necessary for the performance of that contract and for compliance with applicable legal obligations.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Enquiries that do not result in a booking are retained only as long as reasonably necessary for communication and follow-up.
Where a booking or other transaction takes place, relevant information may be retained for longer where required by accounting, tax or other legal obligations.
GDPR requires storage periods to be limited to what is necessary, while allowing longer retention where another legal obligation requires it.
Who has access to your information
We do not sell or trade your personal information.
Information may be processed by service providers necessary for operating our website, hosting and email services. Such providers process information only as necessary to provide those services or as otherwise required by law.
Cookies and technical information
Our website uses technical functionality necessary for its operation and security.
At present, we do not use cookies for advertising or behavioural tracking and we do not use website analytics services such as Google Analytics.
The website may use strictly necessary technical or security cookies required for the proper and secure operation of the website. These cookies are not used to create advertising profiles.
Server logs
Like most websites, our hosting infrastructure may automatically process technical information necessary to deliver and protect the website, such as IP address, browser information, requested pages and the date and time of a request.
This information is used for technical operation, security and troubleshooting and is not used by us for advertising profiling.
Tudi slovenski Informacijski pooblaščenec opisuje takšno avtomatsko beleženje IP-naslova, različice brskalnika, časa obiska ipd. v strežniških dnevnikih pri svoji spletni strani.
External links
Our website may contain links to third-party websites or services, such as Google Maps.
When you follow an external link, you leave tancagora.com and the privacy practices of the external service apply. We are not responsible for the privacy practices of third-party websites.
Your rights
Under the General Data Protection Regulation (GDPR), you may have the right to:
- access personal data we hold about you,
- request correction of inaccurate or incomplete data,
- request deletion of your personal data where applicable,
- request restriction of processing,
- object to certain processing,
- and receive your personal data in a portable format where applicable.
You also have the right to lodge a complaint with the competent data protection authority. In Slovenia this is the Information Commissioner of the Republic of Slovenia.
The precise applicability of individual rights depends on the circumstances and legal basis for processing.
To exercise your rights or ask a question about your personal information, contact:
Changes to this Privacy Policy
We may update this Privacy Policy when the website, our services or the way we process personal information changes.
The date at the top of this page indicates when the policy was last updated.